Sıkça Sorulan Sorular

You need to complete the registration process, this can be found here.

You need to be an professional car trader or dealer with a valid European VAT number.

A high-quality copy of: company’s Registration Certificate, VAT Certificate and Passport or Identity Card.

No, registration with CarNext.com is free of charge.

After submitting all the required document and information, the screening process takes up to 3 working days. If successful, you will receive the login details via e-mail.

All prices do not include VAT.

If you are the highest bidder and your bid is accepted, you will receive a Notification of Sale within a few hours. Also you will see the status ‘WON’ in your profile.

The invoice is sent automatically within 1 or 2 working days.

Most of the vehicles in auctions are sold with a miminum reserve price – which is not visible.

All bids are binding. If the highest bid meets the minimum reserve price and is accepterd, the car will be awarded and invoiced to you.

A sale cannot be cancelled.

CarNext.com charges a fee of € 350 (excl. VAT) per bought vehicle. Additional local fees can apply which are displayed in the auctions.

Your payment must be received within 5 working days.

Teslim alma yetkisi, tam ödemenin alındığı günden itibaren 5 iş günü içinde size gönderilir.

Şikayet formunu web sitemizden gönderebilirsiniz: şikayet. Uluslararası destek ekibi, sorularınıza en kısa sürede cevap verecektir.

Karar verilmiş bir Müzayede Platformu destek ekibimiz var. Lütfen LINK formunu doldurun ve mümkün olan en kısa sürede sizinle iletişime geçeceğiz.

The vehicle pick-up authorization contains all the information required in order to pick-up the cars: compound address, schedule and contact details. You need to send a notification 24 hours prior to the pick-up with the transport company’s details. More information on the pick-up guidelines page.

Once the authorization is sent, we expect you to pickup the vehicle as soon as possible. Additional storage or parking fees may apply when pickup is delayed. You are notified about this upfront.

Yes, we offer seamless transport across Europe. When it is available for the vehicle of your interest you can calculate and accept a transport offer already during the auction.

Belgeler ödeme alındıktan sonra size gönderilir. Bazı ülkelerde belgeler teslim alma anında veya aracı aldığınızda teslim edilir.

Please fill in our contact form LINK and we will be in touch with you as soon as possible.

Yes – in Germany, France, Belgium and Luxembourg – with transit plates and car insurance. This is not possible in Italy, Spain or the Netherlands – where is mandatory to pick-up the vehicle via a transport company.

Please send the export documents to the cmr.carnext@leaseplan.com address.

In this case, you need to complete the export declaration, which can be found here.

Yes – in Germany the ‘Entry Certificate’ is the equivalent of the CMR document and in Belgium the ‘Export Order Confirmation’ is required in addition to the CMR. You can find some examples on this page.

You can contact export.carnext@leaseplan.com. We can provide a declaration from the manufacturer which your export agency needs in order to obtain the EUR1 document.

CarNext profesyonel hizmet teklifinde herhangi bir değişiklik yoktur ve sizin için herhangi bir işlem gerekli değildir.

Bu duyurunun zaten satın aldığınız herhangi bir ekstra CarNext Auctions hizmeti üzerinde de etkisi yoktur - beklediğiniz aynı harika CarNext deneyimini almaya devam edeceksiniz.

Hayır, LeasePlan, CarNext'i yüksek kaliteli kullanılmış otomobillerle tedarik etmeye devam edecek, böylece beklediğiniz aynı harika araba seçimini bulmaya devam edeceksiniz.

Hayır, tüccar ücreti 350 Euro

Hayır, satış sonrası süreç aynı kalır.